The SSR code is usually printed in a smaller font and often placed at the bottom of the boarding pass, so not all passengers notice it.
What is an SSR Code?
The SSR (Special Service Request) code is used by airlines to record special requests from passengers who need extra assistance or services during their trip.
This code helps airline staff quickly identify and fulfill these special needs. Staff will match the SSR code on the boarding pass with their system to avoid any mix-ups.
SSR on Boarding Pass
The SSR code typically consists of a 4-letter combination. Each airline creates its own codes, so only the staff of that particular airline know what they mean. However, some SSR codes are common across different airlines.
When will the SSR code appear on your boarding pass? It shows up if you make a special request or need a service when buying your ticket or checking in. These codes cover a variety of requests, including:
Mobility Assistance
Passengers who need a wheelchair, cane, or other help to get on and off the plane and move around the airport.
Medical needs
Passengers who need supplemental oxygen, special medications, or other medical attention during the flight.
Special Dietary Requirements
Passengers with special diets, food allergies, or specific food preferences (like vegetarian or kosher meals).
Traveling with Infants or Young Children
Passengers traveling with infants or young children who may need special seating, baby food, or other assistance.
Traveling with Pets
Passengers with pets who need information on pet transportation requirements and other assistance.
Passengers with Hearing or Visual Impairments
Passengers who need special assistance to communicate or move around the airport and aircraft.
Most Common SSR Codes
SSR on Online Boarding Pass
As mentioned above, each airline has its own set of SSR codes. However, some SSR codes are used by multiple airlines. Here are some of the most common SSR codes found on boarding passes and their meanings:
DPNA: Disabled passenger with intellectual or developmental disability needing assistance
ESAN: Passenger with emotional support/psychiatric assistance or animal in cabin
EXST: Extra seat
FPML: Fruit platter meal
FQTR: Frequent Flyer mileage program redemption
FQTS: Frequent Flyer service request
FQTU: Frequent Flyer upgrade and accrual
FQTV: Frequent Flyer mileage program accrual
FRAG: Fragile baggage
GFML: Gluten intolerant meal
GPST: Group seat request
GRPF: Group fare
GRPS: Passengers traveling together using a common identity
HNML: Hindu meal
INFT: Infant
JPML: Japanese meal
KSML: Kosher meal
LANG: Languages spoken
LCML: Low calorie meal
LFML: Low fat meal
LSML: Low salt meal
MAAS: Meet and assist
MEDA: Medical case
MOML: Muslim meal
NFML: No fish meal
NLML: Low lactose meal
PCTC: Emergency contact details for passenger
PETC: Animal in cabin
PICA: Passenger in custody, accompanied
PICU: Passenger in custody, unaccompanied
RQST: Seat request
RVML: Raw vegetarian meal
SEAT: Pre-reserved seat with boarding pass issued or to be issued
SFML: Seafood meal
SLPR: Bed/berth in cabin
SPEQ: Sports equipment
SPML: Special meal
SVAN: Passenger with service animal in cabin
TWOV: Transit or transfer without visa
UMNR: Unaccompanied minor
VGML: Vegetarian vegan meal
VJML: Vegetarian Jain meal
VLML: Vegetarian lacto-ovo meal
VOML: Vegetarian Oriental meal
WCBD: Wheelchair - dry cell battery
WCBW: Wheelchair - wet cell battery
WCHC: Wheelchair - all the way to seat
WCHR: Wheelchair - for ramp
WCHS: Wheelchair - up and down steps
WCMP: Wheelchair - manual power
WCOB: Wheelchair - on board
XBAG: Excess baggage
WEAP: Weapons, firearms, or ammunition carried as checked baggage
So, that's the meaning of the SSR code and the explanation of some commonly used codes. Now, there is no need to be confused if you see an SSR code on your boarding pass because these codes serve to facilitate your flight experience.
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